Privacy Policy

1. Who we are

This Privacy Policy explains how CoinNest Play (“we”, “us”, “our”) handles information when you use our website at tsombanoglou.uk. CoinNest Play is a free social gaming platform operated by Σ. ΤΣΟΜΠΑΝΟΓΛΟΥ ΚΑΙ ΣΙΑ ΟΕ (S. Tsombanoglou & Co. G.P.), 46 Irinis Ave., Athens 151 21, Greece. We are the data controller responsible for your information.

CoinNest Play is a social gaming service for entertainment only. It is not a real casino, offers no real money gambling and never processes payments, so we do not collect any financial or payment information.

2. Information we collect

We keep the data we collect to a minimum. Depending on how you use the site, this may include:

• Account details you provide when registering: your name, email address and a password.
• Gameplay data such as your virtual Coin balance and basic in-platform activity.
• Messages you send us through the contact form or live chat.
• Technical data such as general device and browser information that your browser shares automatically.

We do not collect payment card details, bank information or any financial data, because nothing on CoinNest Play involves real money.

3. How we use your information

We use the information described above to:

• Create and maintain your free account and virtual Coin balance;
• Provide, operate and improve the games and features;
• Respond to your messages and support requests;
• Keep the platform secure and prevent misuse;
• Comply with our legal obligations.

4. Local storage & your device

To keep the service simple and lightweight, CoinNest Play stores your account, session and virtual Coin balance in your browser’s local storage on your own device. This means much of your data stays with you. Clearing your browser storage will remove this information.

5. Cookies

We use a small number of essential and functional cookies and similar technologies to remember your choices, such as your age confirmation and cookie preferences. For full details, please read our Cookie Policy.

6. Third-party content

Some games are provided through embedded third-party studio demos, and our Contact page displays an embedded map. These third parties may process limited technical data as part of delivering their content. We encourage you to review their respective privacy notices.

7. Data retention

Because most data lives in your browser, it remains only as long as you keep it there. Any information held by us is retained only for as long as necessary to provide the service and meet our legal obligations, after which it is deleted.

8. Your rights

Subject to applicable law, including the EU and UK General Data Protection Regulation, you have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these rights, contact us at hello@tsombanoglou.uk. You also have the right to lodge a complaint with your local data protection authority.

9. Children

CoinNest Play is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has provided us with information, please contact us and we will remove it.

10. Data security

We apply reasonable technical and organisational measures to protect information against loss, misuse and unauthorised access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. International users

We are based in Greece and the site is aimed at users in the United Kingdom and elsewhere. By using CoinNest Play you understand that your information may be processed in the European Union in line with this policy.

12. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date. Please check back periodically.

13. Contact us

For any privacy questions or requests, contact Σ. ΤΣΟΜΠΑΝΟΓΛΟΥ ΚΑΙ ΣΙΑ ΟΕ (S. Tsombanoglou & Co. G.P.), 46 Irinis Ave., Athens 151 21, Greece, or email hello@tsombanoglou.uk.