Help centre

Frequently asked questions

Everything you might want to know about CoinNest Play, our virtual Coins and how the platform works. Still stuck? Chat with Coco or contact our team.

About the platform

CoinNest Play is a free social gaming platform. It offers casino-style games, such as slots, that you play with virtual Coins purely for entertainment. It is not a real casino and involves no real money.

No. There is no real money gambling on CoinNest Play. You cannot deposit, wager or withdraw money, and there are no real prizes. Everything is played with free virtual Coins.

The platform is operated by S. Tsombanoglou & Co. G.P. (Σ. ΤΣΟΜΠΑΝΟΓΛΟΥ ΚΑΙ ΣΙΑ ΟΕ), registered at 46 Irinis Ave., Athens 151 21, Greece.

Coins & play

No. Coins are virtual credits with no monetary value. They cannot be bought, sold, exchanged or redeemed for cash, goods or prizes. They exist only inside the platform.

Every new member receives 5,000 free Coins the moment they create an account.

Visit the Coins page and claim any free Coin pack. They top up your balance instantly and you can claim them as often as you like.

No. Coins never leave the platform and cannot be converted into anything of value. They are simply there to let you keep playing.

Accounts & safety

Yes, a quick free account lets us keep track of your Coin balance. Registration takes under a minute and needs only a name, email and password.

You must be 18 or older. An age check appears before you enter, and the platform is intended solely for adults.

Your account details and Coin balance are stored to run the service. See our Privacy Policy for a full explanation of what we collect and why.

Yes. CoinNest Play runs in any modern browser on phones, tablets and computers, with no downloads required.

Still have a question?

Our friendly team is happy to help. Drop us a message and we will get back to you soon.

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